FREQUENTLY ASKED QUESTIONS
ESL Limousine is a renowned private limo service with trusted and satisfied customers from all over the States. ESL specializes in the following areas; wedding limo transportation, airport transfer, chauffeur driven limousines for corporate travels or point to point services, and stretch limousines for special occasions.
ESL Limousine specializes in airport limo / transfers, wedding limo transportation, corporate travel, black car service, medical traveling and long distance traveling.
ESL Limousine has a wide-ranged limo fleet to fulfill your luxury needs, be it a black luxury sedan, SUV, or stretch limo. All our vehicles are well-maintained and have luxury features like leather recliner seats and complimentary services
We have categorized our fleet the following 8 types:
- Luxury Sedans
- Premium Luxury Sedan
- Van – 11 or 14 Passengers
- Stretch Limo – 6-8 Passengers
- Stretch Limo – 10 Passengers
- Mini Coach Bus – 24 to 36 Passengers
- Coach Bus – 56 Passengers
For further details, please contact our customer care or have a call at +1 (888) 289 6588, +1 (914) 410 5858.
Please go to the right corner on any page of our website https://esllimo.com and click RESERVATION. Please fill out the form properly otherwise it will give you an error, when you finish click SUBMIT RESERVATION.
Yes, we are actively operating 24 hours a day, 7 days a week, and 365 days a year. You can rely on us with every type of limo service. Just give us a call at (888) 289 6588, and book your ride.
There is no charge for luggage if they fit in the trunk of the requested vehicle.
Yes, we do have a Lost and Found Department. All lost items are brought to our main office at the end of a driver’s shift and we attempt to contact the passenger to arrange the return. The Passenger will be responsible for a $30 charge for handling plus the shipping charges.
For ALL airport arrivals the pickup time should be made for the time the flight is scheduled to land. If you would like to be picked up at another specific time, then you should reserve for that specific time. Whereas for airport drop off, we always recommend that you are at the airport at least 1.5 hours before your Domestic Flight departure time and 3 hours before your International flight departure time.
You may cancel your reservation without charge by calling us 24 hours before pickup time but we are flexible with our loyal customers. If you give notice less than 6 to 8 hours, a late cancellation charge upto 50% will be made to your credit card depending on the circumstances.
ESL Limousine Service is accepting Master Cards, Visa Cards, Discover Cards, Debit Cards, American Express, and Diners Club Cards.
You could always ask your driver for a cash receipt. If you forget, please call us at +1 (888) 289 6588 to request a copy of your receipt and provide us with your name, number, date of the trip, pick-up location/destination along with your total amount.
The customer is always responsible for paying the tolls.
Gratuities are at the discretion of the passenger and can range between 15-20%.